QUALIFICATIONS SUMMARY
Business Administrator offering over 25 years of business experience including government agencies, medical environments and worker's compensation insurance. Solid background and qualifications in a multitude of business operations. Technically sophisticated and easily implements advanced business solution software. Exceptional client relationships and poised in interactions with individuals at all levels. Trustworthy, ethical and discreet, strictly adhering to all company and patient privacy policies; Detail-oriented and resourceful in completing projects with ability to multi-task effectively.

AREAS OF EXPERTISE
+ Design form templates
+ PowerPoint presentations
+ Design and maintain intranet
+ Create and maintain contact manager
+ Photo copy w/ collating and binding
+ Multi-line phones
+ Meeting and event planning
+ Order and maintain supplies
+ Database management

EXPERIENCE HIGHLIGHTS
Administrative
Perform complex clerical duties including multiple-page letters, envelopes, memos, and reports; Maintain file management with an emphasis on quality standards of handling; Highly skilled at proof-reading reports and documents; Trained in the latest equipment used for faxing and photocopying; Manage internal and external mail responding to inquiries; Develop up-to-date pamphlets, brochures and other marketing materials; Maintain supervisor and staff member appointments and travel calendars; Act as liaison to supervisor regarding meetings and conferences.

Communication
Proper use of the English language – reading, writing and spoken; Provide discreet secretarial and reception services; Knowledgeable regarding technical and medical terminology.

COMPUTER SOFTWARE
+ Microsoft office 2007 (PC)
+ iWork '08 (MAC)
+ Adobe creative suite
+ Macromedia creative suite
+ Quark express (light)
+ QuickBooks (light)

RELEVANT WORK HISTORY
ESIS Insurance – Claims Assistant
Sedgewick CMS - Claims Assistant
Pinnacle Risk Management - Claims Assistant
Klau-Medical, Inc. – Office Manager
Veterans Hospital – Dental Laboratory Technician
USAF - Dental Laboratory Technician